Privacy Policy
Last updated: May 9, 2026
Introduction
At Genko, Inc., we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our status page and subscribe to service updates.
Information We Collect
We collect information you provide when you subscribe to status notifications, as well as technical information about your access to this status page.
Subscriber Information
When you subscribe for incident updates, we collect and store your email address and subscription preferences. This information is used solely to deliver status notifications and related operational communications.
Technical Information
We automatically collect certain information about your access to the status page, including IP addresses, browser types, access times, and pages viewed. This data helps us understand usage patterns and troubleshoot issues.
Operational Logs
We maintain logs of uptime checks, health status records, and incident history for platform reliability, troubleshooting, and transparency to our users.
How We Use Your Information
Your email address is used solely to deliver status notifications when you have subscribed. We do not use subscriber data for marketing, analytics, or any purpose beyond notifying you of platform incidents and their resolution.
Information Sharing and Disclosure
We do not sell, trade, or transfer your personal information to third parties. Subscriber data is never shared with unauthorized parties except as required by law.
Cookies and Tracking
This status page may use minimal cookies for session management and basic analytics. You may disable non-essential cookies in your browser settings without affecting your ability to view status information.
Data Security
We implement industry-standard security measures to protect subscriber information against unauthorized access, alteration, and disclosure. Email addresses are encrypted and access is restricted to authorized personnel.
Data Retention
We retain subscriber email addresses and preferences only while your subscription is active. Upon unsubscribing, your email is deleted from our notification list within 30 days. Operational logs and uptime history are retained for 90 days for troubleshooting and transparency.
Your Rights
You have the right to access, update, or delete your subscription information at any time. You can unsubscribe by clicking the unsubscribe link in any status email or by contacting us directly.
Children's Privacy
This status page is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.
Third-Party Links
This status page may contain links to third-party services including www.getgenko.com and mcp.getgenko.com. This Privacy Policy applies only to information collected on this status page. We are not responsible for the privacy practices of third-party services.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. When we make material changes, we will notify users via email and by posting a prominent notice on this page at least 30 days before the changes take effect.
Contact Us
If you have any questions about this Privacy Policy, please contact us: