Terms of Service
Last updated: May 9, 2026
1. Introduction
Welcome to the Genko Platform Status page. These Terms of Service govern your access to and use of this status page. By using this page, you agree to be bound by these Terms.
2. Service Description
This status page provides real-time and historical information about the availability and health of Genko and Genko AgentOps platforms. It includes incident reports, uptime metrics, and notifications for subscribers.
3. Subscriber Obligations
If you subscribe for incident notifications, you agree to receive email communications from Genko about platform incidents and their resolution. You are responsible for maintaining the accuracy of your email address.
4. Acceptable Use
You agree to use this status page only for lawful purposes. Prohibited activities include: automated scraping or API abuse that degrades service quality; attacks or attempts to interfere with page availability; and any activity that violates applicable laws. Genko reserves the right to block users engaged in prohibited activities.
5. Disclaimer of Warranties
THIS STATUS PAGE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. GENKO DOES NOT WARRANT THAT THIS PAGE WILL BE UNINTERRUPTED OR ERROR-FREE.
6. Accuracy of Information
Genko makes commercially reasonable efforts to keep status information accurate and up-to-date. However, incident reports and status metrics are provided on a best-effort basis and may not reflect real-time conditions at all times. The information on this page is for informational purposes only and should not be relied upon for critical business decisions without independent verification.
7. Limitation of Liability
GENKO SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF YOUR USE OF THIS PAGE, INCLUDING LOSS OF DATA, REVENUE, OR BUSINESS OPPORTUNITY.
8. Third-Party Links
This status page contains links to third-party services including www.getgenko.com and mcp.getgenko.com. These third-party services are governed by their own terms and privacy policies. Genko is not responsible for the practices of third-party services.
9. Service Availability
While Genko strives to maintain high availability of this status page, we do not guarantee uninterrupted access. Genko may perform maintenance or updates at any time. This status page is maintained on a best-effort basis.
10. Intellectual Property
Genko, Inc. retains all intellectual property rights in this status page and its contents. You are granted a limited, non-exclusive license to view and use this page for personal, non-commercial purposes only. You may not copy, modify, or distribute content without permission.
11. Termination
Genko may terminate your access to this page at any time for violations of these Terms or for any reason without notice.
12. Changes to Terms
Genko reserves the right to modify these Terms at any time. We will notify users of significant changes via email or by posting a prominent notice on this page.
13. Governing Law
These Terms are governed by and construed in accordance with the laws of Mexico and the State of Baja California, without regard to conflict of law provisions.
14. Contact Us
If you have questions about these Terms of Service, please contact legal@getgenko.com or support@getgenko.com.
Contact Us
If you have any questions about these Terms of Service, please contact us: